I was born in South Africa and grew up in the UK. Having attained my degree in Biochemistry and started my career in Pharma. As a sales rep in London, I learnt the art of communicating with GPs and specialists, the challenges of hitting sales targets and the self-motivation to set and achieve sales call objectives before moving into customer service and international marketing with IMS Health (now IQVIA).
My international career continued at Hoffmann-La Roche (Basel) where I lead the competitive intelligence unit and educated the global teams on how to protect sensitive information. My first introduction to patient engagement began as a small project to build a patient support programme for people living with HCV and HIV where I learnt the issues, concerns and fears from people living with these diagnoses- to bring tools and services they needed to keep them motivated to continue their treatment and engaged with their treatment team.
I moved to UCB headquarters (Brussels) as marketing manager 2005 and utilised my patient engagement experience to also introduce "Beyond the Pill" initiatives in CNS.
In 2014 I set up my consultancy and I had the pleasure of working with some amazing people on a variety of marketing and patient engagement projects.
I am naturally curious and eager to learn. I combine creative problem solving with an analytical mindset to find novel solutions for my customers. My driving passion is to make a difference so I will go that extra mile (or KM) to deliver what my customers need.
I live in Belgium with my husband and two amazing children!
EL8 Consulting is an insights-driven patient engagement practice Our foundations are built on natural curiosity, customer service excellence and collaborative partnerships which fuels our passion for making a meaningful difference. Established since 2014, we have unparalleled expertise in the assessment, design and implementation of patient engagement initiatives
I will include the voices of people affected by ill health , and their carers to find meaningful solutionsCompleted
I aspire to provide tools and solutions to improve communication between all stakeholders across the patient journeyCompleted